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Faqs

Your Questions Answered

Need more information on our tests or service? Take a look at the frequently asked questions (faqs) or talk to the team on Live Chat.

How do I take a sample of my hair?

Brush your hair to reveal the root area at the back of the head with a clean brush. Take the sample from the brush ensuring there is a root attached. Enclose the sample in a sealed, labelled, plastic bag.

Can I send my hair if it is treated?
Yes, the test is completed on the composition of the sample so hair dye or treatments will have no effect on the result.
How much hair is required for a sample?

3-4 strands individual strands of hair is required.

Can people with short hair complete the test?

Hair samples do not have to be from the head as we can test hair from any part of the body.

How do I order a test?

Tests can be ordered online through this website using our secure payment processing. 

Are there any additional fees?

The only additional cost is the amount you will have to pay in postage to return your sample. Ensure the correct postage amount has been paid as we are not liable for any extra charges.

Can I test my pet?

We cannot carry out our tests on animals.

Where are your laboratories?

Testing is processed at our facility in the UK. Once the hair sample has been received at our testing facility you will receive your results within 7 working days.

Can you do a test on my child?

To offer accurate testing, we do not test children under the age of 5. This is due to a child’s system changing when they are younger which can cause more adverse reactions whilst young.

Where are the tests completed?

Test are completed in our laboratory facilities which follow Good Laboratory Practice. These are a set of principles intended to ensure the quality and integrity of non-clinical laboratory studies such as ours.

What equipment do you use to test my sample?

MARS III Quantum Response Systems, produced by Bruce Copen Laboratories. Manufactured and listed as a medical scanning device class 11a.

What is Bioresonance?

Bioresonance therapy is a complementary medicine (CAM) using a device that captures and diagnoses electromagnetic signals coming from the body. Developed in the 1970’s by a team of medical doctors and bio-physicists, these devices are in regular use throughout Europe and the world.

What is the accreditation of the testing equipment?

Bruce Copen Laboratories follow a quality management system in accordance with EN ISO 13485: 2003 + AC: 2007 and are certified as a manufacturer of medical products. The MARS III is approved as a medical device class IIa in accordance with Directive 93/42/EEC

What if i'm not satisfied?

If you are not satisfied with any of our services, please contact us directly via email or live chat as soon as possible in order to assist you in resolving any issues. We have a 100% customer satisfaction guarantee.

Four Simple Steps

ONE

Buy securely

TWO

Send your sample

THREE

Receive results

FOUR

Make changes

ONE

Buy securely

TWO

Send your sample

THREE

Receive results

FOUR

Make changes

Our
Plus
Tests

Our Plus Tests

Understanding your body is the key to health and wellbeing, so it's important to identify any issues quickly.

Use the Plus test designed to give you the most comprehensive results at great value to money.

Plus final
  • 1 Person Test
  • Food & Drink Sensitivities
    Environmental Sensitivities
  • Nutritional Imbalances
    Metals Analysis
  • Digestive Health
    Gut Biome Test
    Metabolism Check
  • 5 Day Lab Processing
_Couples Plus final
  • 2 Person Test
  • Food & Drink Sensitivities
    Environmental Sensitivities
  • Nutritional Imbalances
    Metals Analysis
  • Digestive Health
    Gut Biome Test
    Metabolism Check
  • 5 Day Lab Processing
Family Plus final
  • 4 Person Test
  • Food & Drink Sensitivities
    Environmental Sensitivities
  • Nutritional Imbalances
    Metals Analysis
  • Digestive Health
    Gut Biome Test
    Metabolism Check
  • 5 Day Lab Processing

Our Standard Tests

Living with symptoms without knowing the possible cause can affect your overall wellbeing and happiness.

Take the first steps to understand more about your body with one of our Standard tests.

Standard final
  • 1 Person Test
  • Food & Drink Sensitivities
    Environmental Sensitivities
  • Nutritional Imbalances
    Metals Analysis
  • 5 Day Lab Processing
Standard couples final
  • 2 Person Test
  • Food & Drink Sensitivities
    Environmental Sensitivities
  • Nutritional Imbalances
    Metals Analysis
  • 5 Day Lab Processing
_Standard family final
  • 4 Person Test
  • Food & Drink Sensitivities
    Environmental Sensitivities
  • Nutritional Imbalances
    Metals Analysis
  • 5 Day Lab Processing

What Our Customers Say

Amazing customer service, super quick with my results! I’ve recommended to so many!!! Changed my life! Thank you

Lowri B. from Porth

So interesting and does work!!!

Naomi A. from Tiverton

Very quick results achieved which revealed some glaring issues needing attention and action
Trevor H. from Thetford

Great service, speedy results and great follow up
Emma C. from Gillingham

The Global Sciences App

Download our free app on Android and Apple

  • Get your results faster direct to your mobile or tablet.
  • Receive up-to-date allergen warnings from the UK’s biggest products.
  • Take your results on-the-go so you can eat safely.

The Global Sciences App

Download our free app on Android and Apple

  • Get your results faster direct to your mobile or tablet.
  • Receive up-to-date allergen warnings from the UK’s biggest products.
  • Take your results on-the-go so you can eat safely.