About Our Moneyback Guarantee
At Home To Lab we want to help you to find the answers to assist you on your own unique wellness journey. If our service, results or the following changes in your health haven’t met your expectation, we offer a 60-day moneyback guarantee.
Our Customer Promise
Our dedicated customer care team and lab technicians are on hand to assist with questions and queries you may have about the test, process or results.
Our customer promise to you and every Home To Lab client:
- 24/7 customer support through Livechat in any language.
- Testing, quality control and release of results in 5 working days.
- Emails answered within 48 hrs.
- Customer complaints resolution within 5 working days.
- Refunds issued and processed within 21 days.
No matter what test you purchase, your satisfaction is important to us.
Your Wellness Journey
At Home To Lab intolerance tests we're here to help you understand your body’s reactions to everyday items that you could come into contact with.
We have made the process easy to follow and are here to support you 24/7. Our team have conducted hundreds of thousands of bioresonance tests for customers around the world over the last 11 years and are the market leaders of hair testing in this manner.
No appointments necessary. Just send us your hair sample and let us do the rest. We screen your sample and send results directly to your email for your peace of mind.
Get The Most From Your Test
The key to getting the most from your test results and experience with Home To Lab is ensuring you understand the guidance and ask any questions necessary. Our team are here to help you on that journey and provide you with answers you may need, supported by our panel of nutritionists and over 11 years of experience.
At any time throughout your purchase, test, results or dietary adjustment you can contact our 24/7 team who will help.
Our Standard Tests
Living with symptoms without knowing the possible cause can affect your overall wellbeing and happiness.
Take the first steps to understand more about your body with one of our Standard tests.
- 1 Person Test
- Food & Drink Sensitivities
- Nutritional Imbalances
- 5 Day Lab Processing